Custom Picture Framing FAQs - Canada Printing On Canvas & Fine Art Prints, Custom Picture Framing, Plaque Mounting, Metal, Wood & Fabric Dye-sublimation

Frequently Asked Questions:

Q1 : Can I order a picture frame without ordering any prints?
Yes, just pick the molding you want, select the width and height, and add it to the shopping cart.

link

Q2 : Can I order length moulding instead of joined frames?
Yes, just click on a profile and in main order form find the Length Moulding link.

link

Q3 : How big will the final product be after my photo has been put inside the frame?
Something that people might not consider is that once you’ve added a frame around your artwork the entire piece can become larger than you wanted it.

Our picture frame calculator will calculate the size of the entire piece with the frame, mat and/or liner. First, measure your artwork and choose a frame. Enter in the dimensions of the artwork into the boxes. If you add a liner, you don’t need to worry about recalculating the sizes - it is all done for you.

After you have finished creating your custom picture frame, you will see a measurement next to the “artwork width” drop down list. This is the measurement of the entire piece when put inside the frame (from the outside edges of the frame).

link

Q4 : What are the standard sizes for picture frames?
4" x 6"
5" x 7"
8" x 10"
8.5" x 11"
9" x 12"
10" x 13"
11" x 14"
12" x 16"
14" x 18"
16" x 20"
18" x 24"
20" x 24"
22" x 28"
24" x 30"
24" x 36"
32" x 40"

link

Q5 : How do I clean my frame?
Most of our frames are made from wood, so they can be damaged over time if cleaned with regular household cleaners. The best way to clean the frame is to regularly dust it, preventing debris build up. Alternately, you may clean it with a microfiber cloth or warm water.

The glass can be cleaned with glass cleaner or water.

link

Q6 : What is a Rabbet?
Rabbet (pronounced “rabbit”) is a technical term for the space behind the lip of the frame. This space needs to be big enough to fit everything that is being framed, the work, the backing, matting and plexi glass. When framing three-dimensional objects, like fabric or souvenirs, the size of the rabbet is an important consideration. Selecting a frame with an appropriate rabbet is an important part of the work of a professional framer.

link

Q7 : Do your metal frames come with the pressure clips to keep the work up tight against the glass/plexiglass?
Yes. We include all hardware needed, including the pressure clips. Order online: Spring/pressure clips, in bulk.

link

Q8 : How thick the standard plexiglass is ?
The plexiglass sheets we use are 0.118" thick.

link

Q9 : What are Canvas Offsets or Z Brackets?
Metal Offset Canvas Clips or Canvas Offsets are used to hold artwork into frames or for construction projects. They are shaped bits of metal with screw hole in one end and sometimes in the other. They are used when fitting stretched canvas into a frame with a shallow rebate, and are also useful for shadow box framing. Order online: Offset Clips

link

Q10 : Can I order Custom Cut Frame MatBoards?
Yes, to order click here: Custom Cut Frame MatBoards

link

Q11 : What happens if the art I send you gets damaged?
We are unfortunately unable to offer compensation for damage to or loss of customer-submitted materials. We strongly recommend you insure any valuable artwork for its full worth prior to shipping it to us.

link

Q12 : How to order a frame corner sample?
Simply click on a given molding or profile and you will find a link to order corner samples: See the link "Need ... Sample?" at the end of the profile details.

link

Q13 : Are frames shipped already put together or do you offer assembly required frames.
We ship joined ready to use frames if it is a wood frame. For metal frames based on the size we may ship un-assembled but we will provide all the hardware required and for metal frames assembly is an easy process.

link

Q14 : Do you make Stacked Frames?
Yes, we offer two, three or even four layers of Stacked Frames online. To order start from the inner frame by selecting the artwork size. You can order more outer frames by estimating the size. The outer size of a inner frame will be the new artwork size when ordering a new outer frame. When ordering stacked frames in order note box remind us that theee are for a stacked frame and when cutting we make sure frames fit inside each other perfectly. The best result will be when the height of the inner frame is equal or less than the rabbet of the otter frame.

link

Q15 : How should I measure my artwork when ordering frames online?
Please read this page: HOW TO MEASURE YOUR ARTWORK

link

Q16 : How Can I order a custom-size Cork Board or Bulletin Board frame?
Please visit our custom-made picture framing page, click on a wooden or metal profile, select the board dimension and as backing select Cork Foamboard. You will see the pricing for the size you selected.

link

Q17 : what is a mini floater frame?
A mini floater frame is a small, narrow frame that's designed to enhance and display smaller artworks, photographs, or prints. Unlike traditional frames that cover a portion of the artwork's edges, a floater frame is constructed in a way that the artwork appears to "float" within the frame, leaving a small gap between the edges of the artwork and the frame itself. This design gives the artwork a modern and minimalist look, and it can create the illusion that the artwork is suspended within the frame.

Mini floater frames are often used to showcase smaller pieces of art and add a unique visual element to the presentation. They are available in various styles, materials, and finishes, making them a popular choice for artists, photographers, and art enthusiasts looking for a contemporary way to display their creations.

link

Q18 : What is a snap picture frame?
Snap Frames, also known as click frames or snap-open frames, are aluminum frames for posters equipped with spring-loaded sides. These springs allow the snap frame's sides to be easily opened and closed.

link

Q19 : Are acrylic sheets get yellow after a couple of years
Acrylic sheets can yellow over time due to exposure to UV light, especially if they are not UV-resistant. However, the rate at which they yellow can vary based on the quality of the acrylic and the conditions in which it's kept. Higher-quality acrylic sheets that are UV-resistant are less likely to yellow quickly. Regular cleaning and proper maintenance can also help slow down the yellowing process.

link

Q20 : What is a Liner?
Liners (also called linen liners) are fabric-covered mouldings, used inside the outer moulding in a frame design. A liner is not completely finished, so it would not be used as the only moulding for a frame. Liners often are used in place of mats on framed canvas prints or oil paintings that do not require glass.

Liners serve much the same visual purpose as a mat, separating the work from its frame. Order online: Linen Liners

link

Q21 : Do you offer hanging services?
Unfortunately, we do not offer hanging services.

link

Q22 : What filler do you recommend for picture frames?
We use Amaco Nail Hole and Corner Filler, which is a perfect filler for picture frames, as well as for sealing cracks and crevices in wood furniture. This brand exists in more than 16 different colors.

link

If you don't find the answer you're looking for here, please contact us.