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Search FAQs
 

Q1 : What is the Artist Gallery Program?
Q2 : If I join the Artist Gallery Program, can I still sell my work on another site?
Q3 : Will you own the copyrights for my images?
Q4 : How do I create an Artist Gallery?
Q5 : What is the minimum/maximum number of images I can upload to my gallery?
Q6 : What file formats can I upload?
Q7 : Your office is located in Vancouver. Why do you have a website for my city?
Q8 : How can I change my prices?
Q9 : What if I don't sell any photos?
Q10 : Can I get some advice/suggestions on how to price my photos? (I've never sold any before).
Q11 : Will I receive a notification if any of my artwork is purchased?
Q12 : Can you clarify and maybe provide an example with a dollar amount on how the pricing works (in terms of how much I receive)?
Q13 : Do you have any recommendations for what to put on my gallery profile?
 

Q1 : What is the Artist Gallery Program?
The Artist Gallery Program is a new feature allowing artists or art galleries to sell prints of their artwork. Please visit the Artist Gallery Program page for more information.
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Q2 : If I join the Artist Gallery Program, can I still sell my work on another site?
Yes, most certainly. The Artist Gallery Program functions as an option for artists looking for a free online venue to promote and sell their art.
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Q3 : Will you own the copyrights for my images?
No, we will not. The artist retains copyright over their artwork. When a customer decides to purchase your artwork, we make a print of it and process the sale. We do not at any point obtain copyright over your work.
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Q4 : How do I create an Artist Gallery?
First, e-mail us a link to your website, or up to 5 high-resolution images of your artwork to be reviewed. Once your account has been approved, you can upload high-resolution images of your artwork to your gallery by logging in to your account.
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Q5 : What is the minimum/maximum number of images I can upload to my gallery?
You may upload between 6 and 12 images. If your work is purchased, there is an opportunity to increase the maximum number of images in your gallery.
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Q6 : What file formats can I upload?
Our upload form accepts only JPG format, with a maximum size of 16 MB.
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Q7 : Your office is located in Vancouver. Why do you have a website for my city?
The Artist Gallery Program provides an online showcase for local artists. The website for your city features the work of artists practicing locally in your area. We invite you to join and create a gallery of your own!
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Q8 : How can I change my prices?
Just login into your account, visit your online gallery, under each artwork you will see a edit link ,you can set any pricing you would like.
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Q9 : What if I don't sell any photos?
If there is no purchasing activity on your account for over two years we will notify you if we choose to deactivate it.
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Q10 : Can I get some advice/suggestions on how to price my photos? (I've never sold any before).
Select "base plus 20%" option to start, if you see sales you may increase this later.
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Q11 : Will I receive a notification if any of my artwork is purchased?
You will receive an email when a customer purchases your work. You can also track your sales by logging into your account and going to the “sales report” link.
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Q12 : Can you clarify and maybe provide an example with a dollar amount on how the pricing works (in terms of how much I receive)?
If a print product default price is $100 and you have selected "Base plus 20%" as pricing level, we will display $120 as the price, and you will receive $10 + $20 as commission. (10% of the base price and 20% as you selected)
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Q13 : Do you have any recommendations for what to put on my gallery profile?
You may find it useful to introduce yourself to viewers by providing some background information about yourself, describing your art practice and processes, and indicating your areas of specialization and interest, etc. Use a descriptive title for each artwork to give viewers a better idea of the piece, and to make your work more easily searchable on the internet.
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If you don't find the answer you're looking for here, please contact us.
 
 
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