Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | I just wanted to say thank you Hi KeenART, I received my order today. I just wanted to say thank you...to you and anyone else that was involved in producing my order. They look absolutely amazing! The only problem I have is I want to order many many more metal prints
Trevor H, Winnipeg | Ordered 3 block mounted photos. Arrived exactly as expected. My questions were answered quickly and accurately. Highly recommend!
Cindy S, | so so impressed My frames are immaculate—packaged with care, the perfect size, and even more beautiful in person. I am so so impressed with the quality and workmanship; these are pieces I will have for the rest of my life. Do yourself a favour and order some!
Sarah, |