I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | a really nice job Received my canvas yesterday. Looks great. You folks did a really nice job.
I'll be working on another in the not too distant future.
Thanks again,
Stanley, | so pleased with it Just wanted to say that we received the canvas print and are so pleased with it, thank you so very much! We'll definitely use you again and recommend you to others!
Stephen, Calgary | packaging Just wanted you to know the 4 pieces arrived safely.
The package went through hell but your packaging /shipping department did an excellent job packing/protecting the pieces.
Alkapon, |