I ordered a Standard Plaque Mount and they shipped me a FLOAT MOUNT. I called to talk to them about returning for a refund. The Manager (Azda of which I could not hardly understand) said I had to pay for the shipping back to them and they would not refund till they received their mess up back. I am a little preturbed about this considering IT\\\'S THEIR SCREW UP! I am NOT saticfied AT ALL!
Carrie, Farwell | customer service was superb I just received a Gallery Wrap, the order was placed on 2/6/2012 and was delivered yesterday, 2/10/2012. I had scanned in a 41 year old 4x5 wedding photograph, to replace a faded 41 year old canvas print on our wall for Valentines day. My wife was overjoyed when she saw the Gallery Wrap. I am more than happy with the quality of the product. I had concerns about a 600 dpi scan from such a small print making a quality 16x20 but your representative was correct when she told me this would work. Your customer service was superb, turn-around and shipping fantastic, and faster than I expected. Please pass our comments on to your entire staff and feel free to use them as testimonial. Thanks!
Bill and Nancy Dewey, Marysville | Thx Just wanted to say - gorgeous frame!!!
i’m impressed by the quality and overall finish -
Kharko, | I am thrilled I am thrilled with the custom white floater frame I ordered! Finally, an arts and frames resource that maintains excellent quality from order to framing!! It arrived in perfect condition thanks to top notch packaging. All hardware included was of the highest quality and compactly bagged. It is so good to know there are still a few businesses out there that promote high quality and actually live up to their advertised standards. I\'m ecstatic!
Susan B., |