Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | fabulous!!! I received my canvas today and it looks absolutely fabulous!! I love it.
Thank you so much.
Melissa, Edmonton | impressive quality but... Overall the quality of my print was impressive, however there are a few small areas that have white marks where the gloss adhered to the backing of the canvas as it was rolled for shipping. I suspect this was due to haste and do not fault keenart entirely for their eagerness to ship my order although as the image is now I am reluctant to hang it on the wall. There is also a scratch approximately 3cm on the right side of the image that is rather unsightly.
Ryan, Hamilton, Ontario | Amazing service! Amazing service, quality, and product. My print was delivered extremely fast and the product exceeded all expectations. From start to finish this process was extremely easy and Heather was very helpful.
Definitely worth the money and would recommend this service to anyone. For sure coming back to worth with VOC again!
Thank you! v
Mike Crowe, Whistler |